Contact Us:
Jen Jen
19 Phila Street
Saratoga Springs, NY 12866
(518) 444-4494
info@jenjenkids.com

Order Processing:
Order Processing is done Monday through Friday 9-5 PST

Shipping Policy:
All orders will be processed within three business days. In the event that an item is backordered, we will contact you with an estimated delivery time.

Return Policy:
We strive to do our best, however, if there is an error on your order, please accept our apologies, contact us upon receipt, and we'll gladly fix it.Exchanges and returnsare accepted within fourteen (14) days with a prior RMA (Returned Merchandise Authorization). Customer is responsible for all shipping charges for exchanges or returns only. Shipping charges are refunded only if the wrong item(s) was sent or if the item(s) was defective.. Order Processing is done Monday through Friday 9-5 PST

Privacy Policy:
We agree not to share or sell your information. This information is collected for the sole purpose of billing and shipping needs. All items on this web site are to be considered the property of the webmaster and may not be used without prior authorization.